Healthcare Outsourcing and
Virtual Assistant (VA) Services

You Bring the Vision.
We Build the Team

You’re not meant to do it all. We give you a fully-aligned offshore team so you can lead with clarity—and finally get back to building what matters.
  • Access Global Talent. Seamless Setup. Save up to 75% of Staffing Cost
We are certified & verified by:
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Platonics Has Been Featured In
"... The whole backend team, onboarding our VA, was absolutely seamless. We've got to interview a
bunch of people and see who's gonna be a great fit, they've been supportive and helpful
throughout the whole process. I couldn't recommend this team more."
Shawn Miller
Shawn Miller
CEO
"I can say with absolute and unwavering confidence that Platonics is the most exceptional hiring
partner | have ever worked with. Their dedication is not only unmatched, it is truly inspiring."
Sulay Thompson
Sulay (Sue) Thompson-Figueroa
B.S, MPH, CCMA, CMAA, LSSGB
"Working with Platonics has been an absolute game-changer for my practice. As a busy plastic surgeon, my time is best spent focusing on patient care — and their remote virtual assistant team has allowed me to do exactly that. They are professional, proactive, and highly responsive, handling everything from scheduling and patient follow-ups to administrative tasks with precision and warmth. My patients consistently comment on how pleasant and efficient our communication has become. I can confidently say they’ve improved my workflow, reduced stress for my staff, and enhanced the overall patient experience. I highly recommend Platonics to any medical professional looking to streamline their practice without sacrificing quality or personal touch."
Dr. Azra Ashraft
Dr. Azra Ashraf
Double Board Certified Plastic Surgeon
California, USA
I had the pleasure of working closely with Gene and Walter before they co-founded Platonics, and I’ve also seen them in action since launching the company — and nothing’s changed. They’re still two of the most capable and compassionate professionals I’ve worked with. Back when we worked together, they managed a team of nurses delivering 24/7 remote patient care. They were always on time, always helpful, well-spoken, and incredibly detailed. I watched them bend over backwards to make sure every client received the best possible outcomes. Now, with Platonics, that same energy and integrity is front and center — and it shows in everything they do. Any organization would be lucky to have them on their side.
William-Decatur
William Decatur III
CTO, MET Florida
This was my first time working with Platonics.co, and I couldn’t be more pleased with the experience. I hired an Executive Assistant and an SEO/Marketing Specialist through their platform, and both have proven to be skilled, reliable, and a great fit for my needs. Gene, Walter (THE AMAZING DUO) and the Platonics team have been consistently professional, responsive, and quick to address any concerns. They truly go above and beyond to make sure clients get exactly what they’re looking for. Overall, I’m very happy with the partnership and the quality-of-service Platonics provides.
JESSE PADILLA
VALIANCE CLINICAL RESEARCH,
CALIFORNIA, USA

From Idea to Integration 

Here's How We Do It

Our 360° outsourcing system takes the guesswork out of building your team.
From talent sourcing to long-term management, we’re with you every step of the way.

Discovery Call

Swift align to your needs and workflows.

We discuss your current challenges and goals to understand how our services can best integrate with your existing processes.

Tailored Match

You review curated Associates with full bios + intro videos.

We present you with a selection of highly qualified Associates, complete with detailed profiles and introductory videos, allowing you to choose the perfect fit for your team.

Swift Onboarding

We handle setup, training, and compliance.

Our efficient onboarding process ensures a smooth transition, covering all necessary setup, comprehensive training, and adherence to compliance standards, so your new Associate is ready to contribute quickly.

Launch and Support

Your Associate gets started, with our support built in.

With Platonics LLC, your new Associate integrates seamlessly into your operations, backed by continuous support and guidance from our team, ensuring sustained success and optimal performance.
Your first 30 days with us set the stage for your satisfaction and a lasting partnership.

The Remote Team You'd
Build Yourself

If you had the

We’re more than staffing. We’re your growth partner. Our structure ensures accountability, our people deliver performance, and our mission drives long-term success.

Elite Talent Only

Carefully vetted, HIPAA/GDPR-certified professionals.

Flat Monthly Rates

Starts at $1600/mo. Transparent. Predictable.

No Lock-ins

Month-to-month flexibility

Ongoing Co-Management

Shared success from day one.

Globally Rooted

With teams all around the world.
Offshore Team

Support That Scales With You

From healthcare operations to tech support and executive assistance, our Associates are ready to support your growth—with precision and professionalism.

Healthcare Support Services

  • Chronic Care & Remote Patient Monitoring (CCM & RPM)
  • Patient Assistance, Front Desk & Virtual Reception
  • Medical Billing, Coding & Revenue Cycle Support
  • Clinical Documentation (Transcription & Scribing)
  • Insurance & Records Management (Verification, Prior
    Auth, UM)
  • Bilingual Patient Communication & Support
Healthcare Car BPO

Tech and Saas Support

  • Tier 1 & 2 Helpdesk
  • Onboarding & Enablement
  • Cloud Migration & Maintenance
  • 24/7 Live Chat
Tech SAAS

Industry-Specific Operations

  • FinTech & HealthTech Ops
  • AI Data Labelling & Monitoring
  • DevOps, Automation, and Cybersecurity
Industry Specific Solutions

Startups and Admin

  • Virtual Assistance
  • Project Management
  • Pitch Decks & Investor Comms
Startups and Admins

Customer Support

  • Executive Assitance
  • Email, Chat, and Phone Support
Customer Support

One Transparent Price.

No Surprises.

Full-time role, 5 days a week, 8 hours/day. You control the schedule. We handle everything else.
Healthcare Associate
$1600/month
Customer Service Associate
$1600/month
Executive Assistant
$1600/month
Philippine Registered Nurse
$1900/month
US Registered Nurse
$2800/month
Bilingual Associate
$2200/month

Build for Impact.

Backed by People.

We create high-impact partnerships between exceptional talent and forward-thinking companies worldwide. Our mission: help businesses fall in love with their remote teams.

We believe in meaningful work, empowered professionals, and human-first outsourcing. With teams around the world, we’re proudly diverse, radically professional, and obsessed with your success.
HIPAAAuthorized.net

The HAWK Principle

Honesty - We lead with Integrity.

Accountability - We own results.

Work Ethic - We show up.

Knowledge - We never stop learning.

Platonics Has Been Featured In

The Leaders

Behind Your Remote Team

Platonics is built by operators, not theorists—people who’ve scaled real businesses, led massive teams, and know what it takes to grow without burning out. Here’s the team leading the charge:
Dor Shahaf - Platonics LLC

Dor Shahaf

Founder, CEO

A serial entrepreneur with multiple diverse portfolios, Dor has scaled companies across tech, real estate, and healthcare. He leads with vision, strategy, and a strong client-first philosophy.

Omer Shahaf

Founder

A business development pro, Omer is known for closing high-value deals and building revenue engines. His global network and bold thinking fuel Platonics' growth.

Gene MC Cortes - Platonics LLC

Gene Mc Cortes

Co-Founder, COO

With 20 years in healthcare ops and HR, Gene has led global teams of 1,500+ agents. He brings deep experience in scaling operations, talent, and systems.

Walter Acut - Platonics LLC

Walter Acut

Co-Founder, Director of Human Resource and Operation

Walter Acut leads HR and Operations at Platonics, with years of experience in recruitment and team development. He's passionate about people-first culture and enjoys singing, travel, and long drives.

Lean Cortes - Platonics LLC

Leane Cortes

Head of Recruitment and Marketing

Leane Cortes is passionate about people, purpose, and creative connection. Outside work, she finds joy in singing and caring for dogs-two things that keep her grounded and inspired.

Frequently Asked Question

An Executive Partner (EP) is like a right-hand person to a CEO or senior leader, working closely with both the organization’s internal team and external partners. Their role is to bring the Principal’s vision to life through strategic support, project management, change management, and communication. Think of the EP as a true partner in the journey—offering thoughtful advice, creative solutions, and efficient workflows to help the Principal’s goals become a reality.

On any given day, an Executive Partner (EP) might manage calendars, oversee communication and information flow, coordinate travel and meetings, handle project management, and manage relationships. They also provide strategic support, solve complex problems, plan events, support the broader team, and oversee strategic initiatives or special projects. Additionally, they serve as a trusted advisor and sounding board for their Principal.

The role of an Executive Business Partner encompasses both administrative and strategic functions, functioning as a key partner to their Principal.

The primary objective of your Executive Partner (EP) is to optimize your time, both professionally and personally. By leveraging their expertise in training, maintaining open communication, soliciting feedback, and executing effective delegation, your EP can manage tasks and responsibilities, thereby allowing you to concentrate on high-impact activities that significantly enhance your life and career.

On any given day, an Executive Partner (EP) might manage calendars, oversee communication and information flow, coordinate travel and meetings, handle project management, and manage relationships. They also provide strategic support, solve complex problems, plan events, support the broader team, and oversee strategic initiatives or special projects. Additionally, they serve as a trusted advisor and sounding board for their Principal. 

The role of an Executive Business Partner encompasses both administrative and strategic functions, functioning as a key partner to their Principal.

Platonics isn’t just a remote staffing company—we’re your strategic growth partner. We specialize in building high-performing, professional teams in the Philippines that seamlessly integrate into your business operations. Whether you need support in healthcare, administration, sales, or customer service, we provide top-tier talent trained to match your standards, values, and time zone.

What sets us apart?

Talent you can trust – Our associates are carefully vetted, highly skilled, and culturally aligned with U.S. and international business environments.

Hands-on management – We don’t just hand you a team—we stay involved. From onboarding to performance monitoring, we ensure consistency, accountability, and results.

Flexible and scalable solutions – Whether you’re a startup or an enterprise, we adapt to your needs, helping you scale efficiently while reducing overhead costs.

People-first culture – We believe happy teams create great results. That’s why we invest in our people and cultivate a positive, growth-driven environment.

When you partner with Platonics, you gain more than just remote support—you gain a reliable extension of your business.

Let’s build something exceptional together.

As the expert on your own processes and standards, you understand best how tasks should be executed to meet your expectations of excellence. While Platonics Associates come equipped with strong skills and relevant experience, they are meant to function as an extension of your team—adopting your systems, workflows, and preferences. Providing thorough training ensures they’re aligned with your unique way of working and can deliver results that truly reflect your standards.

Following our discovery or strategy call, where we identify your requirements for experience, skills, knowledge, and background, we will initiate our recruitment process. This includes assessments and background checks. Within five business days (depending on the number of positions to be filled), we will provide you with comprehensive biographies and introduction videos of the candidates. This allows you to participate actively in selecting who you wish to interview.

Once you have made your selection, we will proceed with onboarding the chosen candidates within three business days. The entire process, from initial consultation to the official handoff of your Associate , will be completed within two business weeks.

At Platonics, we offer a comprehensive range of services designed to meet your diverse needs. From Healthcare Advocates and Customer Support to Technical Support, Executive Partnership, and Sales, we have the expertise to support every aspect of your operations. Our offerings also include Medical Billing, Revenue Cycle Management, and both Clinical and Non-Clinical tasks, among many others. Let us help streamline your processes and enhance your efficiency with our tailored solutions. Discover how our services can add exceptional value to your organization today.

Still have questions? Feel free to email us at genecortes@platonics.co— we’re happy to help!

What service(s) you need? *
Platonics LLC exclusively engages with verified individuals.
To schedule a consultation, kindly submit your email address, and the booking link will be forwarded to you.
HIPAA Compliance Disclaimer:

Platonics LLC is committed to protecting your privacy. Any information submitted through this form will be handled in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where relevant to the services provided. By submitting your email, you consent to receive the requested booking link. Please do not include any sensitive health information in this initial submission.

Outsource with Confidence
and Scale with Precision

Ready to scale smarter? Book a free discovery call — and let’s talk about building your dream team, offshore.

platonics-healthcare-bpo-logo
Cost-Effective Healthcare Staffing & Outsourcing Solutions.
  • +1325-267-7648
  • genecortes@platonics.co
  • 14053 Memorial Drive
    Houston, TX
    USA 77079

Our Services

  • Healthcare Support Services
  • Tech and Saas Support
  • Industry-Specific Operations
  • Startups and Admin
  • Customer Support

Connect with us

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Platonics LLC exclusively engages with verified individuals. To schedule a consultation, kindly submit your email address, and the booking link will be forwarded to you.
HIPAA Compliance Disclaimer:

Platonics LLC is committed to protecting your privacy. Any information submitted through this form will be handled in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where relevant to the services provided. By submitting your email, you consent to receive the requested booking link. Please do not include any sensitive health information in this initial submission.

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