Customer Support Virtual Assistant
Tasks include: Inbound and Outbound customer support, Technical support, Multi channel support, Billing and payment support.
What a Customer Service Virtual Assistant
Can Do For You
Customer Support, Service and Communication
Ticket Management
Customer Feedback & Surveys
Administrative Support
Scheduling Management

Expand your business with our 24/7 customer service and support, which provides your customers with exceptional service around the clock.
As your business grows, managing a higher volume of current and potential customer inquiries becomes crucial. Without proper handling, this can create bottlenecks that impede growth and lead to poor customer experiences, which may result in negative reviews and increased customer churn.
A customer service virtual assistant is a remote professional who manages client communication, handles trouble tickets, oversees live chat and email interactions, and provides administrative support. Whether you need a single virtual assistant or a full department, our team can integrate seamlessly into both B2B and B2C environments to manage customer service and support. This allows you to address numerous inquiries without being distracted from your primary business goals.
At Platonics, we excel in partnering with organizations at every stage of their business journey. We understand how understaffed customer service can hinder progress, and we are committed to providing top-notch virtual assistants to efficiently manage your customer service needs, enabling you to scale quickly and effectively.
Industry-Specific Expertise
Explore Popular Industries

What Sets Us Apart
15 Years Of Experience
Rated the #1 virtual assistant company with 7500+ clients served and 800+ verified 5-star business reviews
Speed to Hire
Instantly scale your business with an Associate who can quickly launch in your business and make an impact today.
Diverse Talent
Our virtual assistants specialize in 8 different services for a variety of industries.
Screening & Vetting
All virtual assistants are vetted, FBI-grade background checked and undergo extensive personality
All-Inclusive Pricing
Pay one flat rate per virtual assistant and let us handle the rest. We provide 100% transaprency and visibility.
Work Environment
Our virtual assistants have dedicated work computers, noise-isolated environments, backup power, stable and reliable internet connection.
What Our Clients Are Saying
Trusted By Leaders






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Frequently Asked Questions
Reach Us
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smile@platonics.co
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