Healthcare Outsourcing Services in the Philippines

Streamline operations, cut costs, and deliver better patient care with expert healthcare outsourcing services in the Philippines. At Platonics, we provide scalable, HIPAA-compliant solutions tailored to your needs.

Medical Billing Revenue Cycle Management
Healthcare Insurance Verification
Remote Patient Monitiring
Medical Scribing and Transcriptionist
Clinic Remote Front Desk Staff
Patient Advocates

Medical Billing Revenue Cycle Management

Medical billing is a fundamental component of healthcare administration that directly impacts financial stability, regulatory compliance, patient satisfaction, and overall operational efficiency. Proper medical billing practices are essential for ensuring that healthcare providers are accurately reimbursed, maintaining financial health, and delivering high-quality care. We can provide you excellent Medical Billers that knows the processes from end to end whether it is demos and charges, payment posting, Account receivables and even up to denial management. Go get your Medical Biller today!

Years of experience in global healthcare outsourcing
Process-driven workflows and performance metrics
Flexible staffing models
Cultural affinity with Western markets
Robust infrastructure and data security protocols

Healthcare Insurance Verification

Healthcare insurance verification is crucial for accurate billing, minimizing claim denials, and reducing patient financial burden. It enhances patient satisfaction, streamlines the revenue cycle, and ensures compliance with regulatory requirements. By implementing effective insurance verification processes, healthcare providers can improve administrative efficiency, prevent fraud, and ultimately deliver better care to their patients. It helps you with unnecessary costs and improves administrative efficiency.

Years of experience in global healthcare outsourcing
Process-driven workflows and performance metrics
Flexible staffing models
Cultural affinity with Western markets
Robust infrastructure and data security protocols

Healthcare Insurance Verification

Remote patient monitoring enhances patient care, increases accessibility, and improves chronic disease management. It facilitates early detection of health issues, engages patients in their health, and reduces hospital readmissions, all while providing cost savings and better resource utilization. By leveraging RPM, healthcare providers can deliver more personalized, efficient, and effective care, leading to improved health outcomes and overall patient well-being. This helps us enhance the provider-patient communication, it can provide data driven insights, it will give your patients a personalized care plan, better resource utilization , there is an enhanced patient engagement and it is cost effective!

Years of experience in global healthcare outsourcing
Process-driven workflows and performance metrics
Flexible staffing models
Cultural affinity with Western markets
Robust infrastructure and data security protocols

Medical Scribing and Transcriptionist

We offer top-notch Philippine registered nurses who can handle your medical scribing needs. They provide real-time support during your rounds, joining you on Zoom for live interaction while they transcribe your notes. If you need a US-registered nurse from the Philippines, we have a fantastic selection of skilled professionals ready to deliver exceptional service to you and your patients. Let’s connect with one of our outstanding nurses today!

Years of experience in global healthcare outsourcing
Process-driven workflows and performance metrics
Flexible staffing models
Cultural affinity with Western markets
Robust infrastructure and data security protocols

Clinic Remote Front Desk Staff

We have an exceptional team of clinic front office staff ready to support your practice. Our Healthcare Associates are HIPAA-certified and bring extensive experience and expertise in the US healthcare industry. They excel in managing patient scheduling and inquiries, conducting follow-ups for scheduled visits, and handling both incoming and outgoing faxes. They also collaborate seamlessly with your internal administrative team on various tasks, including chart filing and insurance verification. Not only does this staffing solution save you money, but it also boosts your efficiency and revenue generation. Our skilled professionals streamline operations, allowing you to focus on providing top-notch patient care while they handle the essential administrative duties. This approach enhances your practice’s overall effectiveness and productivity.

Patient Advocates

Having a patient advocate is essential in a healthcare business for enhancing the patient experience, improving communication, and ensuring personalized, effective care. They navigate the complexities of the healthcare system, advocate for patient rights, and coordinate care, leading to better health outcomes, increased patient engagement, and overall satisfaction.

Years of experience in global healthcare outsourcing
Process-driven workflows and performance metrics
Flexible staffing models
Cultural affinity with Western markets
Robust infrastructure and data security protocols

Everyone is Welcome

We celebrate diversity and inclusivity no matter your size, identity, background, or beliefs, you are valued and you belong here.

Our Healthcare Outsource Services

At Platonics, we combine technology, domain expertise, and talent to provide comprehensive healthcare outsourcing solutions in the Philippines, including:

Medical Virtual Assistant Call

We handle inbound and outbound healthcare services, including appointment scheduling, patient inquiries, insurance verification, and post discharge follow ups with empathy and professionalism.

Medical Billing and Coding

Our certified coders ensure compliance with ICD-10, CPT, and HCPCS, streamlining your revenue cycle and reducing denials.

Claims Processing

Platonics helps you efficiently manage claims processing and adjudication, reducing turnaround times and improving accuracy.

Telehealth Support

With the rise of virtual healthcare, we provide backend support for telemedicine platforms, including patient onboarding, documentation, and tech assistance.

Medical Transcription

We deliver accurate and HIPAA-compliant transcription services powered by experienced professionals and AI-enabled tools

Healthcare Analytics

Make data-driven decisions with insights from our analytics teams who track KPIs, patient outcomes, and operational performance.

Licensed Pharmacist Training Experts

U.S. Licensed Pharmacists On Staff Providing Expert Guidance and Efficient, Comprehensive Training for Your Success

Why Outsource Healthcare to the Philippines?

The Philippines has become a global hub for healthcare BPO for several compelling reasons:

Benefits of Healthcare Process Outsourcing to Platonics

When you choose Platonics for healthcare BPO in the Philippines, you’re not just outsourcing a task you’re partnering with a team that understands the importance of quality care.